At Unlock-Pro.com, we value transparency and customer satisfaction. However, due to the digital nature of software licenses, specific refund conditions apply.

1. Digital Products & Right of Withdrawal

Under EU Consumer Rights Directive 2011/83, customers typically have a 14-day withdrawal right. However, this does not apply to digital products once delivery or activation begins.

By purchasing on Unlock-Pro.com, you:
✔ Acknowledge that refunds are not available after license delivery or activation.
✔ Confirm that you’ve checked system compatibility before purchase.

2. Eligible Refund Cases

Full refunds are granted only in these situations:
✅ Non-delivery (license not received within 24 business hours).
✅ Invalid/non-functional license (verified by our team).
✅ Duplicate charge (accidental double billing).

3. Non-Eligible Refund Cases

Refunds will not be issued for:
❌ Activated licenses (already used).
❌ System incompatibility (customer’s responsibility to check requirements).
❌ Change of mind or no valid technical issue.
❌ User errors (incorrect installation, PC issues).

4. Refund Request Process

  • Deadline: Request must be made within 7 days of purchase.
  • Contact: Submit via [Your Support Email] or [Your WhatsApp Number].
  • Verification: Our team will review the case within 48 hours.
  • Approval: If valid, refunds are processed within 5 business days via the original payment method.

5. Our Commitment

We strive for a fair and secure purchasing experience. For assistance: